Privacy Policy
Privacy Policy
This Privacy Policy describes how Parijat Blooms (“we,” “our,” or “us”) collects, uses, stores, processes, and protects your personal information when you access or use our website, products, or services.
By accessing or using our services, you acknowledge, understand, and agree to this Privacy Policy.
1. About Us
Company Name: Parijat Blooms
Business: Ayurvedic Cosmetics
Email: care@parijatblooms.in
For privacy-related queries, you must email with the subject line “Privacy Policy.”
2. Our Approach to Privacy
We recognize that protection of your personal information is essential for maintaining trust.
This Privacy Policy outlines:
- Our obligations regarding your data
- Your rights regarding your data
- The manner in which your data is processed
We are responsible for all personal data under our control, including data processed by third-party service providers acting on our behalf.
3. Information We Collect
We collect only such information that is necessary for our business, operations, and legal compliance.
a). Personal Information
- Name
- Phone number
- Email address
- Shipping/Billing address
b). Order & Transaction Information
- Purchase history
- Product preferences
- Order-related communications
c). Verification Data
- Mobile number used for OTP
- Verification status
d). Communication Data
- Emails, queries, complaints, feedback
e). Technical & Non-Personal Data
- IP address
- Device and browser details
- Website usage behavior
You acknowledge that all such data is voluntarily provided by you.
4. Purpose of Collection & Use
Your data may be used for the following purposes:
- Order processing, fulfillment, and delivery
- Customer service, grievance handling, and dispute resolution
- Account authentication and verification
- Processing returns, exchanges, or complaints
- Understanding customer behavior, preferences, and trends
- Improving products, services, and website performance
- Conducting internal research, analytics, and business development
- Informing you about products, offers, promotions, and updates
- Enabling participation in promotional activities, surveys, or campaigns
- Legal compliance and enforcement of rights
You agree that such processing constitutes legitimate business use.
5. Consent & Communication
By providing your information, you provide explicit consent to its collection and use.
We may contact you via:
- Phone (where applicable)
- Messaging services
You may opt out of marketing communications at any time by contacting us.
Withdrawal of consent:
- Does not affect prior lawful processing
- May limit your ability to use certain services
6. Payments
We currently do not process payments through our website.
In case of future integration:
- Payments will be handled by third-party providers
- We shall not be responsible for their systems, policies, or failures
7. Sharing & Disclosure
We may share your data:
- With logistics and delivery partners
- With service providers or vendors supporting our operations
- With affiliates or business partners (where applicable)
- When required by law or legal authorities
- To prevent fraud, abuse, or security threats
Where required, such sharing may occur without prior notice.
We do not sell your personal data.
8. Third-Party Services & External Links
Our website or services may involve third-party tools, platforms, or links.
We:
- Do not control third-party data practices
- Are not responsible for their privacy policies
Any interaction with such services is at your own discretion and risk.
9. Data Retention
We retain personal data for as long as necessary for:
- Business operations
- Legal compliance
- Dispute resolution
We reserve the right to determine retention duration at our sole discretion.
You may request deletion by emailing with subject “Account Deletion.” Such requests will be processed only after completion of all pending obligations including transactions, grievances, or legal requirements.
10. Data Accuracy
You are responsible for ensuring that the information you provide is accurate and up to date.
We shall not be responsible for issues arising from incorrect or outdated data provided by you.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards.
However, you acknowledge that:
- No system is completely secure
- Internet transmission carries inherent risks
We disclaim liability for:
- Unauthorized access
- Data breaches
- Cyber incidents
- System failures
12. Cookies & Tracking
We use cookies and similar technologies for:
- Website functionality
- Analytics and performance tracking
- User experience enhancement
You consent to such use by continuing to browse our website.
Disabling cookies may affect functionality.
13. User Rights
Subject to applicable laws, you may request:
- Access
- Correction
- Deletion
We reserve the right to:
- Refuse, limit, or delay such requests
- Retain data where necessary
14. Children’s Privacy
Our services are not intended for individuals under 18.
We disclaim liability arising from:
- Misrepresentation of age
- Unauthorized use by minors
15. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time.
Updates will be posted on this page without prior notice and shall be immediately binding.
Continued use of our services constitutes acceptance of such changes.
16. Limitation of Liability
To the maximum extent permitted by law:
Parijat Blooms shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to:
- Use or inability to use our services
- Data access, misuse, or breaches
- Third-party actions or failures
- Technical or system issues
This applies whether such events occur within or beyond our control.
17. Contact Us
Email: care@parijatblooms.in
By using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.
